TwentyFour7 - From our factory to your family

Protecting the privacy of your personal information is a top priority at Twentyfour7. This policy outlines how your information is collected, used, and secured when you use our website or place an order.

1. What information do we collect?

We collect certain necessary information from you, such as:

Personal Information: Your name, delivery address, phone number, and email address.

Account Information: Username, password, and preferences.

Order-related Information: Products ordered, payment method (e.g., bKash, Nagad, Rocket), etc.

Technical Information: Your IP address, device type, and browser information (which helps improve site performance).

2. How do we use your information?

We use the collected information solely to make your shopping experience smoother and more secure:

To process your order and ensure delivery to the correct address.

To provide updates regarding your order (via SMS or email).

To provide assistance through our customer service team.

To send updates on special offers, discounts, or new products (you can opt out of this at any time).

3. Information Sharing

Courier Services: Necessary information (name, address, and phone number) is shared with our partner courier companies to deliver products to your doorstep.

Payment Gateways: We utilize payment gateways to securely process your online payments.

No Sales: Under no circumstances do we sell your personal information to third parties or allow it to be used for commercial purposes.

4. Data Security

We employ modern encryption and security systems to protect your information. Your personal and payment-related data is stored with the utmost confidentiality to prevent unauthorized access.

5. Cookie Policy

We may use 'cookies' to enhance your browsing experience on our website. Cookies allow the site to remember your preferences. You can disable or turn off cookies at any time through your browser settings.

6. Your Rights